Returns & Exchanges

We want you to love your EnChroma fashion pieces, but if you are not completely satisfied, we offer a hassle-free 30-day return and exchange window for all unworn items in original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original EnChroma box, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.